Please note Esmé Lauren operate a 4 week turnaround time (exception £5 & under items)
Please note Esmé Lauren operate a 4 week turnaround time (exception £5 & under items)
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Delivery Information

COVID UPDATE:

Please note there is significant UK wide delays on all 1st and 2nd class small parcels. We have been informed by Royal Mail that these parcels are taking much longer to be delivered than expected. Therefore, if you require your order to received sooner, please selected UK standard delivery at checkout, rather than Free UK delivery, to ensure faster delivery. Thank you.

FREE UK DELIVERY

Orders placed using Free UK Delivery will be delivered via Royal Mail 2nd class post once dispatched. Please note Esmé Lauren operates a 4 week turnaround time from order to delivery.

If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.

We cannot process or deliver on a Bank holiday or Sundays. In this instance please expect your delivery on the next working day.

UK STANDARD DELIVERY

UK Standard Delivery is £2.99 for orders. Your order will be delivered via Royal Mail 48 Tracked once dispatched. Please note Esmé Lauren operates a 4 week turnaround time from order to delivery.

If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.

We cannot process or deliver on a Bank holiday or Sundays. In this instance please expect your delivery on the next working day.

UK EXPRESS DELIVERY

UK Express Delivery is £5.99 for orders. Your order will be delivered via Royal Mail 24 Tracked once dispatched. The service is between 1 - 2 working days. Please note Esmé Lauren operates a 4 week turnaround time from order to delivery.

If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.

We cannot process or deliver on a Bank Holidays or Sundays. In this instance please expect your delivery on the next working day.

REPUBLIC OF IRELAND

ROI shipping is trackable international delivery. The cost is £6.99.

Please note Esmé Lauren operates a 4 week turnaround time from order to delivery.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

We cannot process or deliver on a Bank Holidays or Sundays. In this instance please expect your delivery on the next working day.

EU AND WORLDWIDE DELIVERY INFORMATION

EU and worldwide shipping is trackable international delivery. To EU destinations the cost is is £14.99; for the rest of the world the cost is £14.99. Please note Esmé Lauren operates a 5 week turnaround time from order to delivery for EU and worldwide delivery.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

 We cannot process or deliver on a Bank Holiday or Sundays. In this instance please expect your delivery on the next working day.

IMPORTANT INFORMATION ABOUT PRE-ORDERS. 

If your order contains a PRE-ORDERED item(s) your order will be held until the full order can be fulfilled. However, if you wish to have your other items sent to you, please email us at the address below and request we will dispatch your order in two separate parcels. If you have any questions regarding your PRE-ORDERED item(s) please just email us at the address below.

Info@esme-lauren.com