Delivery Information

COVID UPDATE:

Please note there is significant UK wide delays on all 1st and 2nd class small parcels. We have been informed by Royal Mail that these parcels are taking much longer to be delivered than expected. Therefore, if you require your order to received sooner, please selected UK standard delivery at checkout, rather than Free UK delivery, to ensure faster delivery. Thank you.

FREE UK DELIVERY

Orders placed using Free UK Delivery will be delivered via Royal Mail 2nd class post once dispatched (please note dispatch is normally within 48 hours of receiving your order excluding weekends). 

Deliveries will be made within 3-5 working days after you place your order.

If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.

We cannot process or deliver on a Bank holiday or Sundays. In this instance please expect your delivery on the next working day.

UK STANDARD DELIVERY

UK Standard Delivery is £2.99 for orders. Your order will be delivered via Royal Mail 48 Tracked once dispatched. (please note dispatch is normally within 48 hours of receiving your order excluding weekends)

Deliveries will be made within 3-5 working days after you place your order.

If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.

We cannot process or deliver on a Bank holiday or Sundays. In this instance please expect your delivery on the next working day.

UK EXPRESS DELIVERY

UK Express Delivery is £5.99 for orders. Your order will be delivered via Royal Mail 24 Tracked once dispatched. The service is between 1 - 2 working days. If you order by 3pm, Monday to Friday, you should receive your goods the next day. If you order before 3pm on Friday, you will usually receive your parcel on Saturday although we cannot guarantee delivery. If you order after 3pm on Friday, on a Saturday or Sunday, you will receive your goods on the following Tuesday.

If you are not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. Royal Mail may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done.

We cannot process or deliver on a Bank Holidays or Sundays. In this instance please expect your delivery on the next working day.

REPUBLIC OF IRELAND

ROI shipping is trackable international delivery. The cost is £6.99. Deliveries will be made in 3- 5 working days after you place your order depending on your location.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

We cannot process or deliver on a Bank Holidays or Sundays. In this instance please expect your delivery on the next working day.

EU AND WORLDWIDE DELIVERY INFORMATION

EU and worldwide shipping is trackable international delivery. To EU destinations the cost is is £14.99; for the rest of the world the cost is £14.99. Deliveries will be made in 7-10 working days after you place your order depending on your location.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

 We cannot process or deliver on a Bank Holiday or Sundays. In this instance please expect your delivery on the next working day.

IMPORTANT INFORMATION ABOUT PRE-ORDERS. 

If your order contains a PRE-ORDERED item(s) your order will be held until the full order can be fulfilled. However, if you wish to have your other items sent to you, please email us at the address below and request we will dispatch your order in two separate parcels. If you have any questions regarding your PRE-ORDERED item(s) please just email us at the address below.

Info@esme-lauren.com